Ambient LED Wall Lamp – Compact Light with Flexible Installation
Ambient LED Wall Lamp – Compact Light with Flexible Installation
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This wall light combines a clear metal frame with a glass shade, offering a balanced visual element for different interior settings. Suitable for bedrooms, living rooms, or hallways, it supports both plug-in and hardwired installation options.
- Maximum power: 5 W
- Light source: Integrated LED
- Versions:
– Hardwired
– Plug-in (cable length: 1.8 m) - Diameter: 25 cm
Shipping Policy
Shipping Policy
We strive to deliver your order to you as quickly as possible.
Order Processing:
All orders are processed within 0–1 business days after they are received. We carefully pack your items and prepare them right away for shipment.
Shipping Time:
Once processed, your package will be handed over to Royal Mail. Delivery usually takes 6–8 business days, depending on your location.
Return and Refund Policy
Return and Refund Policy
Returns
If you are not completely satisfied with your order, you may return it within 30 days of receiving it.
Return Costs
The cost of return shipping is the responsibility of the customer (unless the items are faulty, then we cover it).
Damaged or Faulty Items
If your item arrives damaged or defective, we will cover the return shipping costs and offer you either a replacement or a refund.
Process
We aim to make returns as smooth and straightforward as possible. Simply contact us, and we will guide you through each step.
FAQ
When will my order arrive?
Orders are processed within 0–1 business days. Shipping usually takes 6–8 business days depending on your location. If your delivery is delayed, please contact us.
Where can I find my tracking number?
Once your order has shipped, you’ll automatically receive an email with your tracking number. Be sure to check your spam or junk folder. Please note that the tracking link may take a short time to become active.
How can I track my order?
You can track your parcel at any time via the following link:
https://hearthandhazel.uk/apps/parcelpanel
How do I return an item?
Send us an email at info@hearthandhazel.uk with your order number and reason for the return. We’ll then provide you with the next steps.
Can I change my delivery address after placing an order?
If your order hasn’t been shipped yet, we may be able to update your address. Please contact us as soon as possible with your name, order number, and new address.
What should I do if I received a damaged item?
We’re sorry to hear that! Please email us your order number along with a description or photo of the issue. We’ll take care of it.
What if my order is incomplete or damaged?
If something is missing or broken, please contact us within 30 days.
How long does shipping take?
After processing, delivery typically takes 6–8 business days. All shipping details will be included in your order confirmation.
What condition must returns be in?
Returned items must be unused, in perfect condition, and in their original packaging.
Who pays for return shipping?
If the item is defective or damaged, we’ll cover the return shipping costs. In all other cases (e.g., size exchanges), the customer is responsible for return shipping.