Payment Policy
The United Kingdom
2 Lansdowne Rd, Croydon, London, CR9 2ER, United Kingdom
PAYMENT OPTIONS
At Hearth & Hazel, we place great importance on your security and convenience. We offer a variety of payment methods that are easy to use and comply with German regulations.
Credit/Debit Card
Secure and convenient payments
We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Maestro. This payment method is secure, convenient, and widely used in Germany. Here's how to complete your transaction using a credit or debit card:
- Select "Credit/Debit Card" as your payment method at checkout.
- Enter your card details, including card number, expiration date, and CVV.
- Complete the billing information as required.
- Confirm your payment, and you will be redirected to a confirmation page on our website.
- You will receive an email confirming your purchase.
PayPal
Fast and secure online payments
PayPal is a popular online payment service that allows you to make fast and secure payments without revealing your financial details. Here's how to use PayPal on our website:
- Select "PayPal" as your payment method at checkout.
- You will be redirected to the PayPal login page.
- Log into your PayPal account or create a new one.
- Choose your funding source (e.g., bank account, credit card, or PayPal balance).
- Confirm the payment.
- Once the payment is complete, you will be redirected to the order confirmation on our website.
Apple Pay, Google Pay & Shop Pay
Mobile payment options
For customers using Apple or Google devices, we offer Apple Pay, Google Pay and Shop Pay for seamless, contactless payments. Both options are secure and allow quick checkout:
- Select "Apple Pay", "Google Pay" or "Shop Pay" at checkout.
- Authenticate the payment with Face ID, Touch ID, or your device password.
- Confirm your shipping and billing information.
- Once the payment is successful, you will be redirected to our website with an order confirmation.
Security and Protection
Your security is our highest priority. All transactions on our website are encrypted using modern SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with legal requirements.
Customer Service
If you have any problems or questions regarding your payment, please do not hesitate to contact our customer service. We are here to help you every step of the way. You can reach us via the email or phone number below for assistance.
Store Name: Hearth & Hazel
Address: 2 Lansdowne Rd, Croydon, London, CR9 2ER, United Kingdom
Email: info@hearthandhazel.uk
Phone: +447877415002
Customer Service Hours: Monday to Friday – 9:00 AM to 5:00 PM
We strive to respond within 24 hours.