Terms of Service

Support

Store Name: Hearth & Hazel

Company: DO Investments

Address: Ruizendaallaan 60, 3755 SB, Eemnes, the Netherlands

Trade ID: 87902095
VAT ID: NL225148912B02

Customer Team Available: Monday to Friday – 8:00 AM to 4:00 PM

This website is operated by Hearth & Hazel ("we," "us," or "our"). We offer this website, including all information, tools, and services (our "Service") available from the site https://hearthandhazel.uk/, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users, including browsers, vendors, and customers.

Please read these Terms carefully. By accessing or using any part of the site, you agree to these Terms. If you do not agree, you may not access the website or use any Service. New features added to the store will also be subject to these Terms.

We reserve the right to update or change any part of these Terms at any time by posting updates. It is your responsibility to check this page periodically. Your continued use of the site following changes constitutes acceptance.

Our store is hosted by Shopify Inc.

1. Online Store User Requirements

By agreeing to these Terms, you confirm you are at least the age of majority in your country of residence, or that you have given us consent to allow your minor dependents to use this site.

2. General Conditions of Service

We reserve the right to refuse service to anyone for any reason. Your content (excluding credit card info) may be transferred unencrypted; however, credit card information is always encrypted. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

3. Accuracy of Website Information

We are not responsible if site information is not accurate, complete, or current. The material is for general information only and should not be solely relied upon. We reserve the right to modify the contents of the site at any time, and you agree it is your responsibility to monitor changes.

4. Pricing and Service Changes

Prices for products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We will not be liable to you or any third party for any such changes.

5. Products and Availability

Certain products may be available exclusively online and are subject to limited quantities and our Return and Refund Policy. While we try to display product colors accurately, we cannot guarantee your monitor's display will be accurate. We reserve the right to limit quantities and to discontinue any product at any time.

6. Billing and Account Data

We reserve the right to refuse or limit any order. You agree to provide current, complete, and accurate purchase and account information for all purchases and to promptly update your information (email, payment details) so we can complete your transactions.

7. Optional Third-Party Tools

We may provide you with access to third-party tools over which we have no control. You acknowledge that we provide access to these tools “as is” and “as available,” without warranties, and we assume no liability for your use of them. Your use of optional tools is entirely at your own risk and discretion.

8. Third-Party Links and Content

The Service may include materials and links from third parties. We are not responsible for the content, accuracy, or practices of third-party websites. Review third-party policies carefully before engaging in any transaction. Questions regarding third-party products should be directed to them.

9. User Submissions and Feedback

If you send us submissions or comments, you agree that we may, at any time, edit, copy, publish, distribute, and otherwise use them in any medium without restriction or compensation. We may monitor or remove content we deem unlawful or objectionable. You are solely responsible for your comments and their accuracy.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Occasionally, the Service may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or update information or cancel orders at any time without prior notice (even after you have submitted your order).

12. Prohibited Uses of the Site

You are prohibited from using the site or its content for any unlawful purpose, to infringe on intellectual property rights, to harass or discriminate, to submit false information, to upload viruses, to collect personal information, or to interfere with security features. We reserve the right to terminate your use of the Service for violating these prohibitions.

13. Limitations on Warranties and Liability

We do not guarantee that your use of our Service will be uninterrupted or error-free. Your use of the Service is at your sole risk. The Service and all products are provided 'as is' and 'as available,' without any warranties. In no case shall Hearth & Hazel be liable for any injury, loss, or consequential damages of any kind arising from your use of the Service or products.

14. Indemnification

You agree to indemnify and hold us harmless (including our affiliates and employees) from any claim made by a third party due to or arising out of your breach of these Terms or your violation of any law.

15. Severability

If any provision of these Terms is determined to be unenforceable, that provision shall be deemed severed from these Terms, which will not affect the validity of any other remaining provisions.

16. Termination of Agreement

These Terms are effective until terminated by either party. You may terminate by notifying us or ceasing to use the site. If we suspect you have failed to comply with any term, we may terminate this agreement without notice, and you will remain liable for all amounts due up to the date of termination.

17. Entire Agreement

These Terms and any policies posted on this site constitute the entire agreement between you and us, governing your use of the Service and superseding any prior agreements.

18. Updates to the Terms

You can review the most current version of the Terms of Service at any time on this page. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.